ZA Pups Community - Frequently Asked Questions

I registered but cannot login!: First, check your username and password. If they are correct then contact an Admin for assistance. If you have just registered, an Admin is required to activate new registrations.

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Why can’t I login?: There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact an Admin via WhatsApp to make sure you haven’t been banned.

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I registered in the past but cannot login any more?!: We may have removed your registration. Please contact an Admin within WhatsApp.

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I’ve lost my password!: Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I forgot my password. Follow the instructions and you should be able to log in again shortly.
However, if you are not able to reset your password, contact a board administrator.

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Why do I get logged off automatically?: If you do not check the Remember me box when you login, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the Remember me box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc. If you do not see this checkbox, it means a board administrator has disabled this feature.

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What does the “Delete cookies” do?: “Delete cookies” deletes the cookies created by phpBB which keep you authenticated and logged into the board. Cookies also provide functions such as read tracking if they have been enabled by a board administrator. If you are having login or logout problems, deleting board cookies may help.

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User Preferences and settings

How do I change my settings?: If you are a registered user, all your settings are stored in the board database. To alter them, visit your User Control Panel; a link can usually be found by clicking on your username at the top of board pages. This system will allow you to change all your settings and preferences.

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How do I prevent my username appearing in the online user listings?: Within your User Control Panel, under “Board preferences”, you will find the option Hide your online status. Enable this option and you will only appear to the administrators, moderators and yourself. You will be counted as a hidden user.

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The times are not correct!: It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Control Panel and change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so.

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I changed the timezone and the time is still wrong!: If you are sure you have set the timezone correctly and the time is still incorrect, then the time stored on the server clock is incorrect. Please notify an administrator to correct the problem.

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My language is not in the list!: We are an English based group.

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What are the images next to my username?: There are two images which may appear along with a username when viewing posts. One of them may be an image associated with your rank, generally in the form of stars, blocks or dots, indicating how many posts you have made or your status on the board. Another, usually larger, image is known as an avatar and is generally unique or personal to each user.

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How do I display an avatar?: Within your User Control Panel, under “Profile” you can add an avatar by using one of the four following methods: Gravatar, Gallery, Remote or Upload. It is up to the board administrator to enable avatars and to choose the way in which avatars can be made available. If you are unable to use avatars, contact a board administrator.

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HELP_FAQ_USERSETTINGS_RANK_QUESTION: HELP_FAQ_USERSETTINGS_RANK_ANSWER

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When I click the email link for a user it asks me to login?: Only registered users can send email to other users via the built-in email form, and only if the administrator has enabled this feature. This is to prevent malicious use of the email system by anonymous users.

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HELP_FAQ_BLOCK_POSTING

HELP_FAQ_POSTING_CREATE_QUESTION: HELP_FAQ_POSTING_CREATE_ANSWER

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HELP_FAQ_POSTING_EDIT_DELETE_QUESTION: HELP_FAQ_POSTING_EDIT_DELETE_ANSWER

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HELP_FAQ_POSTING_SIGNATURE_QUESTION: HELP_FAQ_POSTING_SIGNATURE_ANSWER

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HELP_FAQ_POSTING_POLL_CREATE_QUESTION: HELP_FAQ_POSTING_POLL_CREATE_ANSWER

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HELP_FAQ_POSTING_POLL_ADD_QUESTION: HELP_FAQ_POSTING_POLL_ADD_ANSWER

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HELP_FAQ_POSTING_POLL_EDIT_QUESTION: HELP_FAQ_POSTING_POLL_EDIT_ANSWER

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HELP_FAQ_POSTING_FORUM_RESTRICTED_QUESTION: HELP_FAQ_POSTING_FORUM_RESTRICTED_ANSWER

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HELP_FAQ_POSTING_NO_ATTACHMENTS_QUESTION: HELP_FAQ_POSTING_NO_ATTACHMENTS_ANSWER

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HELP_FAQ_POSTING_WARNING_QUESTION: HELP_FAQ_POSTING_WARNING_ANSWER

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HELP_FAQ_POSTING_REPORT_QUESTION: HELP_FAQ_POSTING_REPORT_ANSWER

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HELP_FAQ_POSTING_DRAFT_QUESTION: HELP_FAQ_POSTING_DRAFT_ANSWER

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HELP_FAQ_POSTING_QUEUE_QUESTION: HELP_FAQ_POSTING_QUEUE_ANSWER

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HELP_FAQ_POSTING_BUMP_QUESTION: HELP_FAQ_POSTING_BUMP_ANSWER

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HELP_FAQ_BLOCK_FORMATTING

HELP_FAQ_FORMATTING_BBOCDE_QUESTION: HELP_FAQ_FORMATTING_BBOCDE_ANSWER

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HELP_FAQ_FORMATTING_HTML_QUESTION: HELP_FAQ_FORMATTING_HTML_ANSWER

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HELP_FAQ_FORMATTING_SMILIES_QUESTION: HELP_FAQ_FORMATTING_SMILIES_ANSWER

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HELP_FAQ_FORMATTING_IMAGES_QUESTION: HELP_FAQ_FORMATTING_IMAGES_ANSWER

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HELP_FAQ_FORMATTING_GLOBAL_ANNOUNCE_QUESTION: HELP_FAQ_FORMATTING_GLOBAL_ANNOUNCE_ANSWER

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HELP_FAQ_FORMATTING_ANNOUNCEMENT_QUESTION: HELP_FAQ_FORMATTING_ANNOUNCEMENT_ANSWER

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HELP_FAQ_FORMATTING_STICKIES_QUESTION: HELP_FAQ_FORMATTING_STICKIES_ANSWER

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HELP_FAQ_FORMATTING_LOCKED_QUESTION: HELP_FAQ_FORMATTING_LOCKED_ANSWER

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HELP_FAQ_FORMATTING_ICONS_QUESTION: HELP_FAQ_FORMATTING_ICONS_ANSWER

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HELP_FAQ_BLOCK_GROUPS

HELP_FAQ_GROUPS_ADMINISTRATORS_QUESTION: HELP_FAQ_GROUPS_ADMINISTRATORS_ANSWER

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HELP_FAQ_GROUPS_MODERATORS_QUESTION: HELP_FAQ_GROUPS_MODERATORS_ANSWER

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HELP_FAQ_GROUPS_USERGROUPS_QUESTION: HELP_FAQ_GROUPS_USERGROUPS_ANSWER

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HELP_FAQ_GROUPS_USERGROUPS_JOIN_QUESTION: HELP_FAQ_GROUPS_USERGROUPS_JOIN_ANSWER

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HELP_FAQ_GROUPS_USERGROUPS_LEAD_QUESTION: HELP_FAQ_GROUPS_USERGROUPS_LEAD_ANSWER

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HELP_FAQ_GROUPS_COLORS_QUESTION: HELP_FAQ_GROUPS_COLORS_ANSWER

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HELP_FAQ_GROUPS_DEFAULT_QUESTION: HELP_FAQ_GROUPS_DEFAULT_ANSWER

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HELP_FAQ_GROUPS_TEAM_QUESTION: HELP_FAQ_GROUPS_TEAM_ANSWER

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HELP_FAQ_BLOCK_PMS

HELP_FAQ_PMS_CANNOT_SEND_QUESTION: HELP_FAQ_PMS_CANNOT_SEND_ANSWER

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HELP_FAQ_PMS_UNWANTED_QUESTION: HELP_FAQ_PMS_UNWANTED_ANSWER

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HELP_FAQ_PMS_SPAM_QUESTION: HELP_FAQ_PMS_SPAM_ANSWER

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Friends and Foes

What are my Friends and Foes lists?: You can use these lists to organise other members of the board. Members added to your friends list will be listed within your User Control Panel for quick access to see their online status and to send them private messages. Subject to template support, posts from these users may also be highlighted. If you add a user to your foes list, any posts they make will be hidden by default.

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How can I add / remove users to my Friends or Foes list?: You can add users to your list in two ways. Within each user’s profile, there is a link to add them to either your Friend or Foe list. Alternatively, from your User Control Panel, you can directly add users by entering their member name. You may also remove users from your list using the same page.

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Searching the Forums

How can I search a forum or forums?: Enter a search term in the search box located on the index, forum or topic pages. Advanced search can be accessed by clicking the “Advance Search” link which is available on all pages on the forum. How to access the search may depend on the style used.

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Why does my search return no results?: Your search was probably too vague and included many common terms which are not indexed by phpBB. Be more specific and use the options available within Advanced search.

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Why does my search return a blank page!?: Your search returned too many results for the webserver to handle. Use “Advanced search” and be more specific in the terms used and forums that are to be searched.

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How do I search for members?: Visit the memberlist and click the “Find a member” link.

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How can I find my own posts and topics?: Your own posts can be retrieved either by clicking the “Show your posts” link within the User Control Panel or by clicking the “Search user’s posts” link via your own profile page or by clicking the “Quick links” menu at the top of the board. To search for your topics, use the Advanced search page and fill in the various options appropriately.

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